Solved: Pay as you go - how to start tariff early

Anonymous · ‎15-11-2017

Hi,

I ran out of data and minutes and topped up. However, thought it was just a case of starting the tariff early but cant seem to find out how to do this.

Is it possible?

thanks

MI5 · ‎15-11-2017

You can’t do it yourself as it will only automatically renew on your anniversary date.
Call customer service on 4445 to start it early.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎15-11-2017

You can’t do it yourself as it will only automatically renew on your anniversary date.
Call customer service on 4445 to start it early.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎15-11-2017

thanks

MI5 · ‎15-11-2017

No worries mate.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Martin-O2 · ‎16-11-2017

Hey @Anonymous! How did you get on with customer services? Did they get your tariff sorted out?

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
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→ Have a query about your account? login to My O2 for help

If you'd like to take part, why not register?

ridiculousaf · ‎07-08-2023

This is ridiculous : ) what a piece of crap offer...

jonsie · ‎07-08-2023

No point ranting all over the community mate, we are all mere customers like yourself

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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