Pay as you go/Iphone 5

[Anonymous]

Hi

I recently upgraded to the iPhone 6 and have given my mum my old iphone 5. We bought a new nano sim for her as the sim in her iPhone 4 obviously wouldn't have fitted in and as she has not got too many contacts to update a new number with we just bought a new sim so complete new number etc.

Paid £10 in store for the £10 'big bundle' and put into the phone. Straight away got a text message saying you have £10 credit..... yada yada yada...... however when you call to check the balance is has 0.00 balance?!

Am I totally missing something here?! Haven't had pay as you go for many years so can't remember how it works - do I need to activate it online or something? Help please!!!!

[MI5]

As data is the most expensive part of the tariff, make sure you keep mobile data turned off on the handset if you drop to a credit only tariff.
You can still use WiFi for free but using mobile data will cost you £1 per day in these circumstances.

[Anonymous]

I was simply explaining what would happen if the OP didn't top up on their anniversary date.

The 'answer' is what the OP chooses to do.

They have now lots of information to make an informed decision.

[MI5]

If no top up was made the phone would only work for incoming calls and texts.
To make outgoing calls you would have to top up which would invoke the allowances again (with a new anniversary date).
The only time standard costs would apply is if the allowances ran out during the month of use and there was additional credit on the account.

[Anonymous]

Thank you to all of you - very very helpful! Have a great day

[jonsie]

You are welcome. Good luck whatever you decide to do. Bear in mind that you can change P&G tariff once in any 30 day period

[Anonymous]

You're Welcome from us all I'm sure. 😄

[MI5]

We appreciate that it can be confusing so don't worry about asking anymore questions if you have them, and hope it's a bit clearer for you now

[Anonymous]

So it seems Pay as you go is a misnomer and it's actually pay monthly, or is there another "true payg" tariff?

[jonsie]

You can choose one of the O2 Unlimited tariffs where you keep the credit and just top up when you have used it.

[MI5]

All options detailed here https://www.o2.co.uk/freesim/
As jonsie says, the unlimited tariffs allow you to keep your credit as well as some small allowances.