Pay and go

[Anonymous]

I bought a pay and go phone as a spare for my husband but can't get it to top up, have tried by phone also online and keeps telling me something's gone wrong , can anyone help please

[Anonymous]

You can too up by dialling 4444 or through internet banking , till voucher or ATM.

http://www.o2.co.uk/topup

If Your having issues ring them on 4445 or From a landline 0844 809 0222 > 5p / min

[Anonymous]

Thank you, I have tried phoning 4444 and still doesn't accept my top up.

[Anonymous · Accepted solution]

Hi.

You will need to use one of the other methods in the link I posted.

What is being told to you when you try to top up via 4444 ?

Are you using a uk debit / credit card registered to a uk address.