Solved: Re: Pay and Go

Anonymous · ‎31-10-2016

Hi everyone, does anyone know how to access a bill online for a pay and go account? I keep being debited for a low balance but have know idea where the credit is being spent? Thanks

MI5 · ‎31-10-2016

Sorry but there is no online way to view PAYG usage.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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Cleoriff · ‎31-10-2016

Hi you can check your call logs on your phone...or ring Customer services on 4445...for all other info you will need a subject access form http://static.o2.co.uk/www/docs/kana/subjectaccessrequestform.pdf

More info here http://www.o2.co.uk/help/account-and-billing/viewing-your-bill

Veritas Numquam Perit

MI5 · ‎31-10-2016

Sorry but there is no online way to view PAYG usage.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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