Solved: Pay and Go Tariff for Ł 10

Anonymous · ‎11-06-2014

My anniversary date is June 11 so yesterday recharged for £ 10 and today my balance is 0.00 . As it happens, I do not understand.

MI5 · ‎11-06-2014

The top up will have been taken to pay for your allowances.
You should now have your allowances which run until the next anniversary date .

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎11-06-2014

The top up will have been taken to pay for your allowances.
You should now have your allowances which run until the next anniversary date .

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

jonsie · ‎11-06-2014

Allowances always run to your anniversary date so if you hadn't topped up you would not have been able to send texts, make calls or use mobile data. As said, your top up pays for the coming month's allowances.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Anonymous · ‎11-06-2014

If you check in your Myo2 to look at your allowances or text balance to20202

If your allowances have not refreshed then ring Cs free on 4445 and they can check your account.

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Pay and Go Tariff for Ł 10

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