Pay and Go Go Go

[Anonymous]

I've been an O2 Pay As You Go customer for some time, but I've recently purchased a sim free mobile (Samsung Galaxy 3 Mini) as I don't make that many calls so I don't need a monthly contract.

When I look at the O2 options I'm offered a free sim card and Pay and Go Go Go option for £10 per month but I'm unsure what this if for. Is it a monthly contract or will I be committed to a £10 monthly top-up?

Please excuse my ignorance as never having owned one of these phones I am completely in the dark as to what I should do.

Any advice would be appreciated.

Dave

[Sue38]

Hi

Many thanks for a very helpful explanation MI5.  Please can you help me with one further question:  if I want to change from pay and go go to O2 Unlimited, do I need a different SIM or is it simply a case of contacting O2 and asking to change to a different tariff?

many thanks

Sue

[MI5]

If you're already an existing O2 Pay & Go customer and want to swap to Unlimited, text NOLIMIT to 21300 free from your O2 mobile or visit My O2.

[Sue38]

Many thanks. Much appreciated

[MI5]

No problem at all Sue....

[Luke198823]

hi you will need to top up £10 evey month to get your free mins and texts and internet but it will tack the £10 out of credit evey month.

[Sue38]

Hi. Sorry to ask another newbie type question. MI5. Using your example , if after the first month there is £15 credit left I understand from your message that I can use this up as I want to. However, Luke says that unlimited will just take £10 of the credit to pay for a further months allowances whether I want them or not Sorry to ask but I just want to clarify how this works. Many thanks to both of you for your advice. Sue.

[MI5]

Ignore Luke, he's wrong !!

[Sue38]

Many thanks MI5
Sue