Pay & Go Bill History

[Anonymous]

Hi,

When I transferred from a Pay & Go phone to a Pay Monthly SIM only my Pay & Go account transaction details were removed. Although most of the credit on the original account was transferred to the new one, I don't think all of it has been, and I would like to check back. I tried an online chat and was told that the correct amount had be transferred, but I'm still doubtful. Normally I wouldn't bother pursuing what is probably a small sum, but the recently announced price increases, so soon into the new contract, have annoyed me!

Adrian

[adamtemp64 · Accepted solution]

Only by talking to o2 on 202 would I trust the answers given

[Anonymous]

Seconded forget online chat they are no good for most things phone up instead

[adamtemp64]

202 is free

[Anonymous]

And usually very helpful

[Anonymous]

I would have to repeat again my post asking "Live Chat - Fit For Purpose? " but there was almost zero traffic on it so people must generally be OK with it? ??

[Anonymous]

I'm on your side with that one mate

[Anonymous]

And that my friend gets you a kudo!!!!

[Anonymous]

Cheers it seriously does make you wonder what good live chat is an awful lot of the complaints we see on here are because of them and their lack of knowledge

[Anonymous]

After recent experiences and the **** ups they made to my accounts I won't use them again.

Takes too long. Poor quality answers. O2 on the cheap brings down their reputation. They appear to be trying to snatch defeat from the jaws of victory.