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Pay Schedule Change

Leemington
Level 1: Joiner
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Hello, I rang 202 earlier to change my payment dates to the 30th of the month and it has been done apparently but it’s not reflected on my o2? How do I get confirmation of said change?

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MI5
Level 94: Supreme
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Registered:

@Leemington 

You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 151807 Posts
  • 650 Topics
  • 28843 Solutions
Registered:

@Leemington 

You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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gmarkj
Level 66: Unequalled
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Registered:

Don't think you can change to the 30th as there are only 11 of those in a year @Leemington - normally have to choose between 1st and 28th of the month.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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