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Pay Monthly

Anonymous
Not applicable

Is it possible to change my payment date?

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jonsie
Level 94: Supreme
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It is possible but you need to arrange that with customer service, not online banking. A couple of dates will be unavailable such as 1st or 31st possibly but they will give you the date most preferable for your needs.

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jonsie
Level 94: Supreme
  • 93234 Posts
  • 609 Topics
  • 6978 Solutions
Registered:

It is possible but you need to arrange that with customer service, not online banking. A couple of dates will be unavailable such as 1st or 31st possibly but they will give you the date most preferable for your needs.

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Anonymous
Not applicable
You will need to ring CS up and they will sort it out for you if they can do it.
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Anonymous
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If CS haven't advised you of this already... just to make you aware - if you're on O2 Refresh you may find you have two Phone Plan payments due instead of one after you've requested for your billing/payment date to be changed and your Airtime bill and allowances will be subject to pro-rata (as per your tariff Terms).

 

Your Airtime bill/allowances will be subject to pro-rata if you're on a standard agreement also.

 

I hope this helps

 

MrTomes slight_smile

 

 

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