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Pay Monthly

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Level 1: Joiner
Posts: 6
Registered: ‎09-12-2020
Accepted Solution

Pay Monthly and discount.


At the time of shopping for a contract, I had someone from the o2 support team assisting me in purchasing a phone and contract. At the time of the agreement in purchasing, she had given me a discount for my pay monthly. She had said that I will have to set up contract as normal and pay the first month in full and following months I’ll be paying the discounted price. I would have to text LOYALTY and my number to 21500. Unfortunately, it had come back to me that it was not possible. Please could o2 solve this for me as I agree on contract given that I’ll have a discount on my contract plan.

Thank you.
Level 70: Enigma
Posts: 17,168
Registered: ‎31-03-2010

Re: Pay Monthly and discount.

@O2Waqas or @O2Emma could you please assist @anitaa?

I DO NOT WORK FOR O2



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Level 42: Skillful
Posts: 2,422
Registered: ‎04-04-2012

Re: Pay Monthly and discount.

@O2Emma / @O2Waqas

Is this something you can helop @anitaa with?
Current Phone: Motorola Razr 5g
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

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We are all customers and dont have access to any o2 accounts
O2 Support
Posts: 331
Registered: ‎02-07-2020

Re: Pay Monthly and discount.

Hi guys I will pick this up thanks @Bambino and @madasaf1sh .

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O2 Support
Posts: 331
Registered: ‎02-07-2020

Re: Pay Monthly and discount.

Hi @anitaa I will need to private message you .

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Level 1: Joiner
Posts: 6
Registered: ‎09-12-2020

Re: Pay Monthly and discount.

Still has not been resolved.
Posts: 100,700
Topics: 768
Registered: ‎14-01-2013

Re: Pay Monthly and discount.

@O2Emma?

*The Game Is On*

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O2 Support
Posts: 331
Registered: ‎02-07-2020

Re: Pay Monthly and discount.

Hi @Cleoriff @anitaa has only just responded to first private message sent on 09/12 this why issue not resolved yet I have just replied to @anitaa private message that was sent today thanks.

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Posts: 100,700
Topics: 768
Registered: ‎14-01-2013

Re: Pay Monthly and discount.

@O2Emma 

I thought that's what happened. Sorry I had to tag you again wink

*The Game Is On*

Most-Helpful-MemberFriendliest-MemberMost-Useful-GuideBest-Feedbacker
O2 Support
Posts: 331
Registered: ‎02-07-2020

Re: Pay Monthly and discount.

No problem @Cleoriff just waiting for @anitaa to respond to private message sent today then can get issue sorted grin

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