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Level 1: Joiner
Posts: 1
Registered: ‎04-09-2013

Pay Monthly Customers Rewards

Do contract customers get no rewards now? Been a customer for years and feel I get not alot back. Loyalty means nothing these days mind you.
Posts: 87,619
Topics: 531
Solutions: 11,157
Registered: ‎04-04-2012

Re: Pay Monthly Customers Rewards

Nope, less and less these days.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
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Anonymous
Posts: 0

Re: Pay Monthly Customers Rewards

It’s because of when they introduced O2 Refresh a few years ago

 

https://community.o2.co.uk/t5/How-to-Guides/How-does-O2-Refresh-work/ba-p/1014093