Pay Monthly Contract

[MattyLeeT18]

I had a samsung note 7 contract but as you may know it had to go back, Do you think 02 will agree to remove the 02 contract for this off my credit record as it is showing as open still @ Noodle and equifax.

if they would not remove it who do i contact to get it closed atleast.

[MI5]

Credit referrals would be a good place to start.
Telefónica O2 UK Limited
Credit File Referrals (Uk)
Finance and Professional Services
Suite P, Arlington Business Centre LS11 0NE
f +44 (0)113 202 5865

CreditFileReferrals@o2.com

[jonsie]

I doubt it would be removed....but

CreditFileReferrals@o2.com 

Credit File Referrals Team

Suite P

Arlington Business Centre

Leeds

LS11 0NE

Fax 0113 2025865

[Curr946]

If it returned it should show as settled

[MI5 · Accepted solution]

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@Curr946 wrote:
If it returned it should show as settled

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Which is what they are trying to get done......

[MattyLeeT18]

tried emailing them no reply and now my note 7 is been marked down as unpaid even though everything was cancelled the cancellations team said.

[MI5]

I'd make a complaint if I were you.
We have heard good reports about complaining via this route http://www.resolver.co.uk/