01-10-2019 19:41
Solved! Go to Solution.
01-10-2019 19:42
How to remove it here Guide: O2 Age restriction
01-10-2019 19:42
How to remove it here Guide: O2 Age restriction
03-10-2019 10:23
03-10-2019 10:23
The guide shared above should have all the info you need @Monthly but if anything else comes up give us a shout.
→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help
If you'd like to take part, why not register?
03-10-2019 11:28
03-10-2019 11:28
As a member who had also problems with parental control, I can sympathise @Monthly and hope that the suggestions from @MI5 help.
In my case, it was with the O2 dongle plugged into my laptop. Simply removing the dongle from the port in the laptop and then reinserting it in a different port cured the problem.