Solved: Parcela

Anonymous · ‎31-10-2016

I ordered a phone today with o2 said I can go collect it got to the store wasn't no record spoke t someone online gave me a number t track paced doesn't work dono what t do can anyone help

MI5 · ‎31-10-2016

If you log into your MyO2 http://www.o2.co.uk/myo2 you can track your orders under the section called "recent orders" but the info will only appear once your phone has been dispatched.
Other than that, you will have to speak to cs again http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎31-10-2016

If you log into your MyO2 http://www.o2.co.uk/myo2 you can track your orders under the section called "recent orders" but the info will only appear once your phone has been dispatched.
Other than that, you will have to speak to cs again http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

O2

Parcela

Calls dropped soon as dialed

Access to billing / phone plan etc

Phone no longer tied to my account

O2 Travel (for O2 Travel Inclusive Zone) Bolt On

Error code 14