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Level 1: Joiner
Posts: 1
Registered: ‎28-08-2018
Accepted Solution

Paid up front not sure if I got phone

I paid 230 pound on Sunday 26 aug to have a phone I received terms and conditions but no order number says be ready by the 29th to be picked up but haven’t recieved reference number or order number so don’t know if I have the phone or not
Posts: 115,848
Topics: 571
Solutions: 15,926
Registered: ‎04-04-2012

Re: Paid up front not sure if I got phone

You'll need to contact customer services to see if you have been accepted or referred for further credit checking..... http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Former Staff
Posts: 5,427
Registered: ‎18-04-2018

Re: Paid up front not sure if I got phone

Hi @Alicemarieee, have you found out more about your order since last night? Which phone did you go for?

 

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