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Posts: 87,556
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Registered: ‎04-04-2012

Re: Paid off device but 1 year left in contract

£18 a month over 24 months would mean you were paying £432 for the phone, which sounds about right, so I'm not sure why it's saying you've paid up after 12 months?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)