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Paid for upgrade money gone out the bank but no email ECT and said shop was busy come back later

Anonymous
Not applicable

on ‎14-10-2017 08:12

on ‎14-10-2017 08:12

Paid for a device there was a upfront payment needed... it took the payment from my bank then said it was unable to confirm my card and to try another... funds are still missing from my account and I still was unable to complete my transaction...
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Anonymous
Not applicable

on ‎14-10-2017 12:20

on ‎14-10-2017 12:20

Didn't ring the bank only 02 so will see what happens
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MercedesS
Former Staff
In response to Anonymous
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Registered:

on ‎23-10-2017 15:58

on ‎23-10-2017 15:58

hello @Anonymous, it is great to see you back!

We are sorry to hear about your poor experience. Did you get it fixed?

Please let us know if we can help you more! We hope to see you around Wave

 

Thanks a lot @jonsie, @Cleoriff and @MI5 for your help heart

Get involved! If a post answers your question, please mark it as an "Accepted Solution”.If you are new to the community, please read How to use the community
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