Solved: Paid for upgrade money gone out the bank but no em...

Anonymous · ‎04-09-2017

Fuming

MI5 · ‎04-09-2017

Contact details for customer service here http://www.o2.co.uk/contactus you will also find a link to complaints there too.
With regard to your order, you will get an email when it is dispatched from O2. Delays are usually caused due to no stock of the item ordered.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎04-09-2017

Contact details for customer service here http://www.o2.co.uk/contactus you will also find a link to complaints there too.
With regard to your order, you will get an email when it is dispatched from O2. Delays are usually caused due to no stock of the item ordered.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎04-09-2017

The shop pages are taken offline around the time you posted for updates and maintenance. It's normally the same for My O2

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Marjo · ‎12-09-2017

Hey @Anonymous how are you doing this week? Did you get your upgrade all sorted in the end? Please let us know how you're getting on!

Anonymous · ‎12-09-2017

All sorted thankyou money was returned to account and upgrade is now here thank you for all your advise and help

jonsie · ‎12-09-2017

That's excellent news, thanks for updating @Rosann6

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Marjo · ‎13-09-2017

@Anonymous wrote:
All sorted thankyou money was returned to account and upgrade is now here thank you for all your advise and help

Lovely to hear that it was all sorted for you @Anonymous! Thanks for the update.

O2

Paid for upgrade money gone out the bank but no email ECT and said shop was busy come back later

Cancelling subscrption

Not renewing my contract

3G switch off

no service after porting number

Phone Upgrade