Solved: Re: Paid final month of monthly contract

chapman · ‎04-07-2020

Hi,

I've just paid the last month of my 24 month contract with O2. Will I automatically be allowed to leave now or will they try charge me more money unless I tell them not to?

MI5 · ‎04-07-2020

@chapman

You need to cancel or they will keep billing you Guide: Cancelling Your Contract

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎04-07-2020

@chapman

You need to cancel or they will keep billing you Guide: Cancelling Your Contract

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Bambino · ‎04-07-2020

@chapman You need to cancel your contract: https://community.o2.co.uk/t5/How-to-Guides/Cancelling-your-contract-An-updated-guide/ba-p/1234852#M...

I DO NOT WORK FOR O2

O2

Paid final month of monthly contract

Calls dropped soon as dialed

Access to billing / phone plan etc

Phone no longer tied to my account

O2 Travel (for O2 Travel Inclusive Zone) Bolt On

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