Pac code

[Lynne11]

How do I give o2 my pac code to keep my old number

[Lynne11]

Tried phoning and they hung up

[Bambino]

@Lynne11 See this: https://www.o2.co.uk/help/phones-sims-and-devices/how-to-keep-your-mobile-number

All customer service numbers are here: Guide: Coronavirus Community Help and Support 

Because you're not buying anything, O2 doesn't consider your call important, so use the Lost/Stolen or Fraud option if you have to, to get through. Otherwise you'll just be disconnected.

[LukasB]

Hey @Lynne11 did you manage to get this sorted with the infor in the guide?