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Level 1: Joiner
Posts: 1
Registered: ‎27-04-2020

Pac code

I have taken up a new contract with o2. I entered my pac code when purchasing the phone. I now have the phone and my old number has not come across. How do I update my new phone and contract to my old phone number?
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Level 67: Unsung hero
Posts: 15,046
Registered: ‎31-03-2010

Re: Pac code

@Wylie001 PACs are taking much longer than normal due to the current crisis. Your old sim will eventually lose service. Keep rebooting your phone. It's all you can do.

I DO NOT WORK FOR O2



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Community Manager
Posts: 6,831
Registered: ‎23-07-2014

Re: Pac code

Hello @Wylie001 , I just wanted to check if everything ended up going alright with your number port since you last posted? Let us know if you needed any additional advice about this or anything else. Smiley Happy

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