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Level 1: Joiner
Posts: 1
Registered: ‎15-05-2020
Accepted Solution

Pac code

Just changed to 02 from ee. Have put in the pac code (3 days ago) to keep my old phone number but nothing has happened. What can i do
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Posts: 88,170
Topics: 738
Registered: ‎14-01-2013

Re: Pac code

Hi @Cat12 

https://www.o2.co.uk/help/phones-sims-and-devices/how-to-keep-your-mobile-number 

Keep rebooting your phone. If you need to contact O2 then all numbers are in this guide

Guide: Coronavirus Community Help and Support 

The number 0800 587 4005 is one of the best to call

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Community Manager
Posts: 7,027
Registered: ‎23-07-2014

Re: Pac code

Hi there @Cat12  hope you are doing well. Hopefully everything turned out ok with your number port but if you have any more queries don't hesitate to post again. Smiley Happy

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