Pac code

[Cat12]

Just changed to 02 from ee. Have put in the pac code (3 days ago) to keep my old phone number but nothing has happened. What can i do

[Cleoriff · Accepted solution]

Hi @Cat12 

https://www.o2.co.uk/help/phones-sims-and-devices/how-to-keep-your-mobile-number 

Keep rebooting your phone. If you need to contact O2 then all numbers are in this guide

Guide: Coronavirus Community Help and Support 

The number 0800 587 4005 is one of the best to call

[Marjo]

Hi there @Cat12  hope you are doing well. Hopefully everything turned out ok with your number port but if you have any more queries don't hesitate to post again.