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Pac code

Wylie001
Level 1: Joiner
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I have taken up a new contract with o2. I entered my pac code when purchasing the phone. I now have the phone and my old number has not come across. How do I update my new phone and contract to my old phone number?
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Bambino
Level 84: Resplendent
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@Wylie001 PACs are taking much longer than normal due to the current crisis. Your old sim will eventually lose service. Keep rebooting your phone. It's all you can do.

I DO NOT WORK FOR O2



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Marjo
Former Staff
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Hello @Wylie001 , I just wanted to check if everything ended up going alright with your number port since you last posted? Let us know if you needed any additional advice about this or anything else. slight_smile

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