Pac cod3

[Prashen]

Happy New year all!

I just joined o2 and got my pac code from vodafone yesterday. Who do i give to and when? I don't receive my o2 handset until tuesday.

[Cleoriff]

@Prashen 

You give it to O2. All info in this guide Guide: How to get your PAC [June 2021 Update] 

If you are porting from another Network Mobile Operator to the O2 Network.

Porting your mobile telephone number to the O2 Network is straight forward. 

1. Ask for a PAC Code from your current Mobile Network Operator and then contact the O2 customer service contact us and they will take care of the rest.
2. Your current Mobile service provider will let you know whether you have fulfilled any contractual agreement you may have with them.
3. If you are bringing your own handset with you then ensure it is unlocked to accept all network sim cards.
   If your handset is locked to your current network then you will need to follow their process to request the unlocking process of your phone.
4. O2 will send you a text message on the day of the transfer to keep you up to date with things. 

All numbers for O2 are in this guide Guide: Coronavirus Community Help and Support 

[Cleoriff]

If you are porting from another Network Mobile Operator to the O2 Network.

Porting your mobile telephone number to the O2 Network is straight forward. 

1. Ask for a PAC Code from your current Mobile Network Operator and then contact the O2 customer service contact us and they will take care of the rest.
2. Your current Mobile service provider will let you know whether you have fulfilled any contractual agreement you may have with them.
3. If you are bringing your own handset with you then ensure it is unlocked to accept all network sim cards.
   If your handset is locked to your current network then you will need to follow their process to request the unlocking process of your phone.
4. O2 will send you a text message on the day of the transfer to keep you up to date with things. 

All numbers for O2 are in this guide Guide: Coronavirus Community Help and Support 

[jonsie]

More info here

Guide: Migration & porting into O2