Pac Code issues

Bumble20 · ‎07-04-2020

I gave O2 my Pac code when I ordered my O2 Sim, yet the new SIM was delivered with the new number. So I have requested a change using the online form, two days ago and heard nothing. My O2 App is still showing the "new" number. I can't contact O2 through the 202 as its classed as non essential contact. Anyone else having Pac code number swap issues?

MI5 · ‎07-04-2020

@Bumble20

Ports and transfers running very slow right now, sorry.

https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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