Welcome to the O2 Community

Has your question already been answered? See the community FAQ's
Reply
Highlighted
Anonymous
Posts: 0

PRICE INCREASES

[ Edited ]

As seen on T.V and in the Media, theses Robbing (edited) have put up the Prices when you have fixed your Contract, I am looking into switching and going to the Ombudsman to claim any penalties back

Highlighted
Posts: 80,036
Topics: 572
Solutions: 3,829
Registered: ‎04-01-2009

Re: PRICE INCREASES

Highlighted
Posts: 16,431
Topics: 295
Kudos: 1,850
Ideas: 6
Solutions: 1,316
Registered: ‎13-08-2008

Re: PRICE INCREASES

[ Edited ]

There are already enough topics on this subject.

 

The facts can be read here http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/O2-mid-term-rise-v-ofcom-ruling-Facts/m-p/611520...

 

and read how to complain and how long before you can go to ombudsman http://www.o2.co.uk/support/consumer-and-complaints-code-of-practice

iPhone 11 Pro 256gb on unlimited data
iPad Pro 11” 2018 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Henstridge Rural South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Highlighted
Level 67: Unsung hero
Posts: 15,100
Registered: ‎31-03-2010

Re: PRICE INCREASES

There are already many other threads discussing this. If you do a search you can have your moan there.

I DO NOT WORK FOR O2



Funniest-Thread-2
Highlighted
Posts: 80,036
Topics: 572
Solutions: 3,829
Registered: ‎04-01-2009

Re: PRICE INCREASES

Highlighted
Former Staff
Posts: 11,573
Registered: ‎13-08-2012

Re: PRICE INCREASES

Hi guys,

If you see threads relating to the recent announcement, please do as Adam has and link to other relevant info.

I don't want to merge threads, as I want everyone to have a chance at airing their views on such an important issue. I know it may be hard to have to read through all of these threads, but it will only be for a short time. I'm still working on getting the go-ahead to create official threads on such issues and when that happens we can merge threads as some of you have advised.

I'll also work on getting some more around the announcement itself for the sake of clarification if it is needed.

Cheers!

Fancy writing a great device review or O2 forum guide? Send me a message!

Get involved:
• New to the community? This is how you get help.
• Want to know who we are? Come and say hi to us.
• Want to have a chat? Drop me a direct message.

Highlighted
Posts: 16,431
Topics: 295
Kudos: 1,850
Ideas: 6
Solutions: 1,316
Registered: ‎13-08-2008

Re: PRICE INCREASES

@toby

 

It is the clarification that o2 has not breached the guideance from Ofcom and have applied it fully compliant unlike the media and Which are claiming.

iPhone 11 Pro 256gb on unlimited data
iPad Pro 11” 2018 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Henstridge Rural South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Highlighted
Posts: 1,035
Topics: 8
Kudos: 154
Solutions: 38
Registered: ‎13-07-2008

Re: PRICE INCREASES

Main 17 page (which makes it pretty hard to miss) thread discussing this very issue can be found at:

 

http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/O2-Increase-Prices-for-Pre-and-Post-23rd-January...

Highlighted
Anonymous
Posts: 0

Re: PRICE INCREASES

They may not have breached the rules but it does need to be highlighted how immoral they are in what they are doing