PAYG topup???

[Anonymous]

I was wondering if someone can help me. Having left O2 I transferred my number to a PAYG sim. I would like to topup and keep it as a spare without having to topup every month. I've looked on o2's website and all those payg tarrifs are confusing!! What do I have to do to just simply topup without some fancy tarrif and keep my number active without topups every month?

Thanks

[Anonymous]

Your welcome glad we could help

[Anonymous]

My number has disappeared from My O2 since transferring to payg. I have two other contracts which show up. Any way to add this number back in?

[MI5]

Did you get a new log in?
If so you need to link it with you old log in.

[Anonymous]

Are the accounts linked

[Anonymous]

They were linked prior to going on payg. I received no new login for this payg. I was just sent a sim through the post and a chat assistant transferred my number onto it.

[Anonymous]

Hmm that's odd because I had the same thing but the old one still shows up in my O2

[Anonymous]

I've managed to get it linked to my O2 account. Is there a way for it to appear in the My O2 ios App?

[MI5]

You can switch between accounts in the My O2 app by pressing the menu top right.

[Anonymous]

I know how to switch but it wasn't appearing in the App. It's sorted now, had to contact O2. Thanks guys for all your help.