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PAYG: how can I pay back 'lend us a quid' when I no longer have an o2 phone?

Anonymous
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I used 'lend us a quid' to call o2 for a pac code - it seemed like a perfect solution as I only need to make one final call. But when I logged into O2, I found out there is no way to pay back the £1 without topping up £10. I've ported the number so now I have no O2 phone. How can I clear this debt? The web chat support people don't know the answer.

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Anonymous
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My O2 balance now says 0.00 so maybe I shouldn't worry...

View solution in original post

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jonsie
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I can't see any other way. If you have ported the number I wouldn't bother to be honest.

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MI5
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Most strange scenario, but I'm with jonsie ^^^
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Anonymous
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I fully understand your own need to clear the debt however small.

You could ring O2 customer services.

http://www.o2.co.uk/contactus
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viridis
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You just know though one day a bailiff will come for the £1 with £150 in fees added, and a default on the credit file. Lmao.
Jk, seriously I wouldn't worry about it.
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jonsie
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MI5
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@viridis wrote:
You just know though one day a bailiff will come for the £1 with £150 in fees added, and a default on the credit file.

If it was a contract I would worry about it, but not for PAYG wink

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Anonymous
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My O2 balance now says 0.00 so maybe I shouldn't worry...
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jonsie
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@Anonymous wrote:
My O2 balance now says 0.00 so maybe I shouldn't worry...

Definitely not...

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Anonymous
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Don't worry about it it was payg bailiffs can't get involved as no contract was signed anyway O2 wouldn't bother for a pound
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