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Anonymous
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Re: PAYG first top up - Voucher? I never knew that!

Just thought, you can only top up 3 numbers on one card
Anonymous
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Re: PAYG first top up - Voucher? I never knew that!

that's why I've asked Smiley Wink

Anonymous
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Re: PAYG first top up - Voucher? I never knew that!

You didn't state what I have added otherwise the op will wonder what you mean
Anonymous
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Re: PAYG first top up - Voucher? I never knew that!

[ Edited ]

I like to ask questions first and take it from there, no point in sharing all my possible answers without knowing the facts.

 

 

Edit: Forgot to mention, One card can be used to Top-Up two different phones.

Posts: 100,483
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Registered: ‎14-01-2013

Re: PAYG first top up - Voucher? I never knew that!

Just to add to the mix here. When I was on PAYG along with two family members it was the rule that you could only have 2 phones associated with ONE card. . I used one of my cards to top up my phone. The 2nd card was used to top up my son and daughter-in law.....No problem at all registering the cards using the automated top up system. (4444)

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Posts: 116,591
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Registered: ‎04-04-2012

Re: PAYG first top up - Voucher? I never knew that!

I had no problem topping mine up for the first time on Friday - it's just My o2 that's playing up now.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Posts: 100,483
Topics: 767
Registered: ‎14-01-2013

Re: PAYG first top up - Voucher? I never knew that!


@MI5 wrote:
I had no problem topping mine up for the first time on Friday - it's just My o2 that's playing up now.

I do have to add that when I had my old PAYG phone I was totally unaware of the existence of MyO2....but then I wasn't a member of this forum either Smiley Wink

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Anonymous
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Re: PAYG first top up - Voucher? I never knew that!

Do you mean the app or desktop version @MI5 the app works fine for me
Posts: 116,591
Topics: 573
Solutions: 16,159
Registered: ‎04-04-2012

Re: PAYG first top up - Voucher? I never knew that!


@Anonymous wrote:
Do you mean the app or desktop version @MI5 the app works fine for me

Both - they are reporting "there has been a problem, please try again later"

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Anonymous
Posts: 0

Re: PAYG first top up - Voucher? I never knew that!

Do you use that card to top up other pay and go numbers?

 

No, I have two other numbers with O2 aand they are both monthly contract.

 

The address O2 has on the System, is that the same as the cards billing address?

 

O2 has no details of the card, when I try to top up I select 'not used this card before' option and add the card details during the top up process. Once I get to the end I get the "there has been a problem, please try again later" message.

 

This is the same message I've seen all week and the same message I hear on the phone using 4444.