Hi, I have been on the text and web tariff for quite some time. I have auto top-up set and I now have to top up £10 each month otherwise I cannot send anymore texts. I don't understand why this is happening because I am only sending a few texts a week and using very little data. Am I misunderstanding how text and web should work? I thought when the 300 text and 500MB data allowance has run out I would be able to use the £10 credit until it runs out. I receive texts from O2 to warn me of the anniversary date but believe that is when the freebies run out, not the credit.
I am pretty sure my phone isn't using data in the background etc.
Thanks for any advice.
