Solved: PAYG: Changing Web Bolt on

Anonymous · ‎03-04-2014

I want to remove the Web Daily bolt on from my SIM and replace it with one of the monthly web bolt ons however, no matter where I look I can't find any method of cancelling the Web Daily bolt on. At first I thought web daily would be removed automatically if I subscribed to another package but the O2 T&Cs say:

"If you have the Web Daily Bolt On and a monthly Web Bolt On, your Web Daily Bolt On data allowance will always be used before your monthly Web Bolt On data allowance."

How can I get rid of it?

Anonymous · ‎03-04-2014

customer services should be able to do it for you

View solution in original post

Anonymous · ‎03-04-2014

customer services should be able to do it for you

MI5 · ‎03-04-2014

@Anonymous wrote:
"If you have the Web Daily Bolt On and a monthly Web Bolt On, your Web Daily Bolt On data allowance will always be used before your monthly Web Bolt On data allowance."

I thinkk that is incorrect as web daily only kicks in if you have no data allowance.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

PAYG: Changing Web Bolt on

Good news - you can upgrade today?

Roaming

Which carrier

Apple Watches bought directly from Apple

Device and air plan