on 11-05-2020 15:59
on 11-05-2020 16:02
Anything up to 10 days at the moment @Malc57
If You need to call O2 then choose any of the options, fraud etc
Everything is taking longer due to the lockdown. Call centres and social distancing means limited staff to handle all the queries. Patience needed I'm afraid.
https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su...
Other numbers to try
0800 977 7337
0800 587 4005
0800 0901808
Download and use Skpe to call any of the free numbers
https://community.o2.co.uk/t5/Off-Topic/A-Guide-To-Skype/m-p/1305104/highlight/true#M181823
on 11-05-2020 16:07
on 11-05-2020 16:11
on 11-05-2020 16:11
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
on 11-05-2020 16:13
on 11-05-2020 16:13
Is this to get a PAC or to use it to join O2?
Your PAC has probably expired now
Guide: How to get your PAC [June 2021 Update]
If it is to join O2 then you will need a new PAC from your previous network @Malc57