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PAC

Malc57
Level 1: Joiner
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How long does it take to activate a PAC at the moment during this lockdown?
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jonsie
Level 94: Supreme
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Anything up to 10 days at the moment @Malc57 

If You need to call O2 then choose any of the options, fraud etc
Everything is taking longer due to the lockdown. Call centres and social distancing means limited staff to handle all the queries. Patience needed I'm afraid.
https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su...
Other numbers to try
0800 977 7337
0800 587 4005
0800 0901808
Download and use Skpe to call any of the free numbers
https://community.o2.co.uk/t5/Off-Topic/A-Guide-To-Skype/m-p/1305104/highlight/true#M181823

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Malc57
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I have been waiting 37 days now, can’t get anyone on the phone to talk to.
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gmarkj
Level 66: Unequalled
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If you had a PAC then it would have expired by now @Malc57 - PACs only last for 30 days.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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jonsie
Level 94: Supreme
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Is this to get a PAC or to use  it to join O2?

Your PAC has probably expired now

Guide: How to get your PAC [June 2021 Update] 

If it is to join O2 then you will need a new PAC from your previous network @Malc57 

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