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PAC number

Margaret4
Level 1: Joiner
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Registered:

I have transferred from EE to you and have received my SIM card which I have put in my phone with the number xxxxxxxxxx.  When I transferred I gave you the PAC no [removed] to retain my number of xxxxxxxxxx can you please let me know when this will happen.

many thanks

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Enlli
Level 66: Unequalled
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We are all customers here and cannot deal with account issues

Message O2 on
Facebook (https://o2uk.co/O2CFB
Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you.

Suggest you remove the phone numbers as this is a public forum

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

View solution in original post

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Enlli
Level 66: Unequalled
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Registered:

We are all customers here and cannot deal with account issues

Message O2 on
Facebook (https://o2uk.co/O2CFB
Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you.

Suggest you remove the phone numbers as this is a public forum

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 2 of 4
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Enlli
Level 66: Unequalled
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Registered:

*flagged*

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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MI5
Level 94: Supreme
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Registered:

@Margaret4 

Porting guide here Guide: Migration & porting into O2  

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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