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PAC number

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Anonymous
Not applicable

on ‎22-11-2016 11:26

on ‎22-11-2016 11:26

Hi, I called your call centre 3 times in last 24hours to request my PAC number. Every time I call first I have to wait at least 20 mins for advisor to become available and then you just cut me off as soon as converstation starts. Can you please let me know how else I can get my PAC number? I dont have time so keep calling you just to be cut off.

 

Regards

Karolina

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Toby
Former Staff
In response to MI5
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on ‎22-11-2016 12:11

on ‎22-11-2016 12:11

MI5 wrote:

 

We can't even be given mod access to remove email addresses and phone numbers so there's no way we'd get account access, even though it is a splendid idea !

 

Hi guys,

FYI, we should have some filters set up very soon to limit personal info being posted as much as possible. Hopefully in the next few weeks!

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