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PAC number and to cancel

Jacky1
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How much notice do I need to give to cancel my contract. Which ends in August . Also require PAC code to transfer number .
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MI5
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Hi @Jacky1 

How to cancel https://community.o2.co.uk/t5/How-to-Guides/Cancelling-Your-Contract-A-Guide/ba-p/566774#M56526 

and getting your pac here 

https://community.o2.co.uk/t5/How-to-Guides/How-to-get-your-PAC-2017-Update/ba-p/1052278

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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Jacky1
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Advice required
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MI5
Level 94: Supreme
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Hi @Jacky1 

How to cancel https://community.o2.co.uk/t5/How-to-Guides/Cancelling-Your-Contract-A-Guide/ba-p/566774#M56526 

and getting your pac here 

https://community.o2.co.uk/t5/How-to-Guides/How-to-get-your-PAC-2017-Update/ba-p/1052278

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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jonsie
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Anonymous
Not applicable

@Jacky1

 

Ring and ask for your PAC, NEVER mention the word cancellation as I have heard of cases on some networks where customer service have also gone ahead and started the cancellation process and the number has been disconnected and the number has been lost in some cases.

 

The contract must remain live for the port to take place.

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EmilieT
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Hi @Jacky1, let us know if the advice from @MI5@jonsie and @Anonymous answered all your questions or if you need further help with this slight_smile

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