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PAC code

Logan18
Level 1: Joiner
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Hi all!
I have received a PAC code, I have my the number I want to keep, I have the number o2 gave me, but every time, I get an email saying it’s all being unaccepted. Can anyone help?
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Cleoriff
Level 94: Supreme
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@Logan18 

Not here sorry. You will have to contact O2.

All numbers in this guide Guide: Coronavirus Community Help and Support 

Veritas Numquam Perit

Girl in a jacket
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jonsie
Level 94: Supreme
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You need to call O2 then choose any of the options, fraud etc
Everything is taking longer due to the lockdown. Call centres and social distancing means limited staff to handle all the queries. Patience needed I'm afraid.
https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su...
Other numbers to try
0800 977 7337
0800 587 4005
0800 0901808
Download and use Skpe to call any of the free numbers

https://www.o2.co.uk/help/phones-sims-and-devices/how-to-keep-your-mobile-number

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