Solved: Re: PAC code to port my number FROM 02 to another ...

Anonymous · ‎31-10-2016

Ive now been on hold on the phone for an hour and on chat for around 30 mins - I can find how to port TO 02 but not how to port from O2

MI5 · ‎31-10-2016

@02appaulling wrote:
02 are my current provider !

The call CS or try live chat for your PAC if on contract.

http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Cleoriff · ‎31-10-2016

Have a look at this thread https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Cancelling-Your-Contract-A-Guide/m-p/566774/hig...

If you are PAYG you could try live chat...

Veritas Numquam Perit

MI5 · ‎31-10-2016

You need to request a PAC from your current provider then when you have it, complete this online form.
http://www.o2.co.uk/help/phones-sims-and-devices/how-to-keep-your-mobile-number

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎31-10-2016

02 are my current provider !

Cleoriff · ‎31-10-2016

@02appaulling wrote:
02 are my current provider !

I know that and gave you the information in my post above @Anonymous?

Veritas Numquam Perit

MI5 · ‎31-10-2016

@02appaulling wrote:
02 are my current provider !

The call CS or try live chat for your PAC if on contract.

http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎31-10-2016

Yes this is lovely thank you but my phone is broken and I can't contact the number from my phone therefore. I waited on the phone and on chat for a long time this morning and they tell me they have techinical difficulties

Cleoriff · ‎31-10-2016

You could try a landline.....Numbers in the link....(I know not everyone has a landline but maybe a friend or neighbour has? ) These are the only contact options I'm afraid...

Veritas Numquam Perit

MI5 · ‎31-10-2016

Can you not call from a landline?
There is a normal number on the link I gave you.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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PAC code to port my number FROM 02 to another provider - where is the link ?

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