15-02-2015 16:52 - edited 15-02-2015 16:54
This is a customer to customer forum. Please remove your phone number
Info on getting your pac via either route
on 15-02-2015 17:07
You can request a PAC from Live Chat if you want to risk it. Otherwise you will need to call 202 and speak to retentions. Best time to call is early morning i.e. between 8 and 10am. Otherwise be prepared for a wait of up to an hour.