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Level 1: Joiner
Posts: 12
Registered: ‎10-11-2014
Accepted Solution

PAC code and new number

Right, please bear with me as this is rather convoluted yahoo

 

I have a year left on my current contract, and wish to get the new Galaxy S21. As there is still quite a bit to pay if I want to upgrade, I have 2 options as I see it:

 

1) Take out a new contract.

If I do that, can I swap the 2 SIMs around so that I have the existing number on the new phone?

 

2) Get one from Sky (as it is a bit cheaper).

Ask for a PAC code to transfer my number and get a new number for the current phone. Is that even possible?

Posts: 117,622
Topics: 576
Solutions: 16,526
Registered: ‎04-04-2012

Re: PAC code and new number

@DoctorJellybean 

1 - Yes

2 - No as your current contract will end when you port your number and a final bill will be generated with what you owe.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Posts: 84,706
Topics: 580
Solutions: 4,326
Registered: ‎04-01-2009

Re: PAC code and new number

You can't swap numbers between contracts

Porting your number will end your present contract and charges will need to be paid

Either way you would end up paying off your contract @DoctorJellybean 

Posts: 84,706
Topics: 580
Solutions: 4,326
Registered: ‎04-01-2009

Re: PAC code and new number

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Level 1: Joiner
Posts: 12
Registered: ‎10-11-2014

Re: PAC code and new number

Thank you @MI5 and @jonsie 

 

I did consider getting it from Sky and putting the O2 sim in that (if it is even possible), but it's prob best to get it from O2 and just sawp the SIMs over.

 

Thanks again.

Posts: 117,622
Topics: 576
Solutions: 16,526
Registered: ‎04-04-2012

Re: PAC code and new number

You're welcome
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Posts: 84,706
Topics: 580
Solutions: 4,326
Registered: ‎04-01-2009