Solved: Re: PAC code / Cancel within 14 days

Bloodyfin · ‎07-04-2022

Hi, I had a sim only pay monthly which I got a PAC code to transfer away from O2 within the first 14 days. My number tranfer was completed by day 10 but ive been billed the first £15 plus I recieved a bill today for £178.43?

O2 acknowledged that they recomoved all my account benifits etc within the 14 days.

Any advice.

MI5 · ‎07-04-2022

@Bloodyfin

You'll need to chase it up with O2.

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎07-04-2022

@Bloodyfin

You'll need to chase it up with O2.

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

O2

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