on 20-06-2020 19:34
Hi
Can anyone out there help me? I've just bought a phone via 02 and just tried calling them but understand my issue is not a priority, so I can't get through. I have got my PAC no from my previous provider and I believe I need to give this to O2, so I can keep the same mobile number. How can I let O2 know, as I need to get his sorted? Can anyone signpost me? Cheers, Finley
20-06-2020 19:39 - edited 20-06-2020 19:41
20-06-2020 19:39 - edited 20-06-2020 19:41
Hi @FRER
All info here
https://www.o2.co.uk/help/phones-sims-and-devices/how-to-keep-your-mobile-number
If you need to contact O2 then use any of the numbers here
Guide: Coronavirus Community Help and Support
The number ending 4005 is the best to use currently
Veritas Numquam Perit