PAC Code

[Rose_Requiem]

I've just switched to O2. I ordered my SIM on the 14th and I supplied a PAC code at the same time. I recieved my SIM on Saturday. I haven't received any acknowledgement of offering my PAC code. Am I supposed to get a text telling me when it will be carried over? How long does that take?

[Cleoriff]

@Rose_Requiem 

Info re Pac here Guide: How to get your PAC [June 2021 Update] 

If you need to contact O2 all numbers here Guide: Coronavirus Community Help and Support 

[MI5]

@Rose_Requiem 

How to keep your number https://www.o2.co.uk/help/phones-sims-and-devices/how-to-keep-your-mobile-number

[Rose_Requiem]

Thanks, but I've read all that, which is why I'm asking here. It's been longer than a working day and I've not heard anything or been switched over.

[MI5 · Accepted solution]

@Rose_Requiem 

You should receive a text confirming the date of change so I'd submit request again or call Guide: Coronavirus Community Help and Support 

[Rose_Requiem]

Ok, I'll resubmit and then call them tomorrow. I'm going to be charged another month from 3 if they don't port it soon.

[MI5]

Good luck