P20 Pro stock

[BPH83]

Is there any information about when a new delivery of stock is due? Obviously what arrived on Monday wasn't sufficient to meet the demand and loads who have pre ordered have yet to receive their handset. I spoke on the chat earlier but they were very vague about when their stock would be replenished. 

[Anonymous · Accepted solution]

@BPH83 We would not know when new stock is due. You would have to contact customer service to find that out. Live chat is unreliable at the best of times 

https://www.o2.co.uk/contactus

[Cleoriff]

@BPH83Main threads here

https://community.o2.co.uk/t5/Welcome-News/Huawei-P20-amp-P20-Pro-O2-Pre-order-starts-29-March/m-p/1...

https://community.o2.co.uk/t5/Off-Topic/Huawei-P20-Pro-Whats-in-the-Box/m-p/1118071#M104133

[MI5]

Comment about stock from an o2 employee here https://community.o2.co.uk/t5/Off-Topic/Huawei-P20-Pro-Whats-in-the-Box/m-p/1118237#M104150

[BPH83]

I completed my order on the phone. Should I have received an email with an expected delivery date? I only got a verbal commitment on the phone, which of course has long since past. 

[Cleoriff]

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@BPH83wrote:

I completed my order on the phone. Should I have received an email with an expected delivery date? I only got a verbal commitment on the phone, which of course has long since past. 

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Hi @BPH83 You will get an email once the phone has been dispatched. You will be able to track your order via My O2 https://www.o2.co.uk/help/pay-monthly/how-to-track-your-order

You could also contact customer services and ask about the status of your order https://www.o2.co.uk/contactus

[Anonymous]

Sounds like it maybe out of stock

[MI5]

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@BPH83wrote:

I completed my order on the phone. Should I have received an email with an expected delivery date? I only got a verbal commitment on the phone, which of course has long since past. 

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You should have received the contract by email in which you should have accepted the terms and conditions.

Without that, your odrer won't proceed.