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Overpayment

Staceyoconnor
Level 1: Joiner
  • 1 Posts
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Registered:
Why have i been charger over £100 for my bill
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jonsie
Level 94: Supreme
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Registered:

We have no access to accounts here on the community and you will need to call customer service

All numbers here

Guide: Coronavirus Community Help and Support 

The best number to get through seems to be
0800 587 4005

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madasaf1sh
Level 54: Stellar
  • 3450 Posts
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Registered:
@Staceyoconnor

Have you checked myo2 which will have a full breakdown of your bill, and what you have been charged for .
Current Phone: Motorola Razr 5g
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





Message 3 of 4
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Marjo
Former Staff
  • 7880 Posts
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Registered:

Hi @Staceyoconnor , it's been a few days since you posted about your bill. Did you find out what the extra charges were for in the end?

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? See if the My O2 how-to guide will help


If you'd like to take part, why not register? slight_smile
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