This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Overpayment

Staceyoconnor
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎21-06-2020 16:18

on ‎21-06-2020 16:18

Why have i been charger over £100 for my bill
Message 1 of 4
729 Views
0 Kudos
3 REPLIES 3

jonsie
Level 94: Supreme
  • 95674 Posts
  • 612 Topics
  • 7137 Solutions
Registered:

on ‎21-06-2020 16:21

on ‎21-06-2020 16:21

We have no access to accounts here on the community and you will need to call customer service

All numbers here

Guide: Coronavirus Community Help and Support 

The best number to get through seems to be
0800 587 4005

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


Message 2 of 4
726 Views
0 Kudos

madasaf1sh
Level 78: King of Kings
  • 12032 Posts
  • 69 Topics
  • 3221 Solutions
Registered:

on ‎21-06-2020 16:29

on ‎21-06-2020 16:29

@Staceyoconnor

Have you checked myo2 which will have a full breakdown of your bill, and what you have been charged for .
--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 3 of 4
718 Views
0 Kudos

Marjo
Former Staff
  • 7881 Posts
  • 468 Topics
  • 55 Solutions
Registered:

on ‎24-06-2020 15:15

on ‎24-06-2020 15:15

Hi @Staceyoconnor , it's been a few days since you posted about your bill. Did you find out what the extra charges were for in the end?

Message 4 of 4
664 Views
0 Kudos
Top Kudoed Authors
View All
Top