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Overpayment for Amazon

Hotpinktp70
Level 1: Joiner
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I have just realised as changing phone providers that I have been paying for Amazon prime on extra with 02 & also by direct debit,how do I get a refund,this has been over 2 years,only noticed as my bill should have reduced down considerably with 02 but was higher than expected,I have now cancelled in extras but didn’t even know it was there😡

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madasaf1sh
Level 69: Guiding Light
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@Hotpinktp70 


You wont is the the answer, as it is your responsibility to check your bill each month and report any discrepancies, and it is upto you to read the terms of the extra which state it rolls onto a monthly subscription, and its upto you to cancel the extra at the end of that free term. 

 

Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

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We are all customers and dont have access to any o2 accounts





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