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Overdue

Matthew89
Level 1: Joiner
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Having just paid my overdue contract, my phone was cut off today, but I’ve paid it today when will my phone be back to normal working order
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Bambino
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@Matthew89  I'm pretty certain it won't be today. The funds will have to clear, so it may be a day or two, and your account will need to be unblocked. You need to speak to customer service. Tomorrow morning would probably be the best time at 8-8.30 am to avoid a long hold time. https://community.o2.co.uk/t5/Welcome-News/How-to-find-help-amp-contact-O2-A-Guide/m-p/1201416

You can call customer service for free using Skype on 0800 032 1402 

https://community.o2.co.uk/t5/Off-Topic/A-Guide-To-Skype/m-p/1305104

I DO NOT WORK FOR O2



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jonsie
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It normally takes 24 hours. Contact customer service if you haven't been reconnected tomorrow

 

Guide: How to find help & contact O2 

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MI5
Level 94: Supreme
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@Matthew89 

Try rebooting phone after midnight.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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