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Overdue bill

Klouf1
Level 1: Joiner
  • 1 Posts
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Registered:

I have just noticed that my bill is overdue and that it’s increased to £79 as opposed to £29. Upon trying to make a payment it isn’t accepting my payment method which the usual automated payments go through. I don’t have any blocks / issues on my card so I would have to reason to believe it’s an issue with my card provider, yet I have been charged extra for this issue? May I have some help please. Many thanks, Kendra Fletcher

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madasaf1sh
Level 78: King of Kings
  • 12228 Posts
  • 73 Topics
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Registered:

@Klouf1 

 

You need to call the Payment Management Team on  0800 902 0217 and they will be able to help. 

--
iPhone 16 Pro Max - o2 and Spusu
Galaxy Z Fold 6 - Mozillion
iPad Pro 11 M4 - Three


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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

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madasaf1sh
Level 78: King of Kings
  • 12228 Posts
  • 73 Topics
  • 3253 Solutions
Registered:

@Klouf1 

 

You need to call the Payment Management Team on  0800 902 0217 and they will be able to help. 

--
iPhone 16 Pro Max - o2 and Spusu
Galaxy Z Fold 6 - Mozillion
iPad Pro 11 M4 - Three


--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 2 of 2
397 Views