cancel
Showing results for 
Search instead for 
Did you mean: 

Overdue bill

Klouf1
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

I have just noticed that my bill is overdue and that it’s increased to £79 as opposed to £29. Upon trying to make a payment it isn’t accepting my payment method which the usual automated payments go through. I don’t have any blocks / issues on my card so I would have to reason to believe it’s an issue with my card provider, yet I have been charged extra for this issue? May I have some help please. Many thanks, Kendra Fletcher

Message 1 of 2
268 Views
1 ACCEPTED SOLUTION

Accepted Solutions

madasaf1sh
Level 76: Forum Legend
  • 10162 Posts
  • 55 Topics
  • 3009 Solutions
Registered:

@Klouf1 

 

You need to call the Payment Management Team on  0800 902 0217 and they will be able to help. 

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK

View solution in original post

Message 2 of 2
266 Views
1 REPLY 1

madasaf1sh
Level 76: Forum Legend
  • 10162 Posts
  • 55 Topics
  • 3009 Solutions
Registered:

@Klouf1 

 

You need to call the Payment Management Team on  0800 902 0217 and they will be able to help. 

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
Message 2 of 2
267 Views