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Overdue bill

Klouf1
Level 1: Joiner
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I have just noticed that my bill is overdue and that it’s increased to £79 as opposed to £29. Upon trying to make a payment it isn’t accepting my payment method which the usual automated payments go through. I don’t have any blocks / issues on my card so I would have to reason to believe it’s an issue with my card provider, yet I have been charged extra for this issue? May I have some help please. Many thanks, Kendra Fletcher

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madasaf1sh
Level 67: Unsung hero
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Registered:

@Klouf1 

 

You need to call the Payment Management Team on  0800 902 0217 and they will be able to help. 

Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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madasaf1sh
Level 67: Unsung hero
  • 5591 Posts
  • 32 Topics
  • 1801 Solutions
Registered:

@Klouf1 

 

You need to call the Payment Management Team on  0800 902 0217 and they will be able to help. 

Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





Message 2 of 2
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